Delivered with care
A little planning. A careful delivery.
Your furniture, ready for home.
Explore delivery across England, Scotland and Wales, with clear charges for your area and floor.
Find your delivery charge*See delivery service and zone-specific conditions below.
01 / Zones & charges
Find your area on the map, then check the charge for your floor.
| Delivery zone | Ground floor |
Floors 1–3 |
Floors 4–6 |
|---|---|---|---|
|
Green£250 minimum spend for free ground-floor delivery |
Free* | £59 | £109 |
|
Blue£500 minimum spend for free ground-floor delivery |
Free** | £59 | £109 |
|
Grey£750 minimum spend for free ground-floor delivery |
Free*** | £59 | £109 |
|
PurpleGround floor £189 on orders over £1,000, £219 otherwise |
£189**** | £189 | £219 |
| YellowDoor-to-door only | £299 | — | — |
| Isle of WightPO30–PO41 | £249 | £249 | £249 |
| RedHS, KW, BT, IM, GY, JE, ZE | We do not deliver to this area. | ||
*Green Zone: free ground-floor delivery on orders over £250, otherwise £59. **Blue Zone: free ground-floor delivery on orders over £500, otherwise £59. ***Grey Zone: free ground-floor delivery on orders over £750, otherwise £99. ****Purple Zone: £189 ground-floor delivery on orders over £1,000, otherwise £219. Upper-floor prices are not listed for the Yellow Zone.
Delivery to room of choice, assembly included, and all packaging removed (upholstered furniture only). Flat-packed items delivered to room of choice only.
Select Upper Floor Delivery (1–3 Floors) at checkout. Then add a note in the order comments or email support@msofas.co.uk to let us know your address is above the 6th floor.
Unsure which zone applies to you? Ask our delivery team.
02 / What’s included
Upholstered furniture
Our team will bring your upholstered furniture to your chosen room, unpack it and assemble it.
Zone-specific conditions apply. Yellow Zone delivery is door-to-door only.
Flat-packed furniture
Flat-packed furniture comes in parts for assembly, such as wardrobes, shelving units and chests of drawers. We deliver these items to your room of choice.
Zone-specific conditions apply. Yellow Zone delivery is door-to-door only.
03 / Delivery times
Every route is carefully planned around the larger items we deliver, with time for care at each stop.
In-stock items
1–7 days
Estimated delivery timeframe
Bespoke products
3–8 weeks
Estimated delivery timeframe
Standard orders
Up to4 weeks
From receipt of payment
Need your furniture urgently? Send us your delivery details and we will confirm availability.
A little flexibility helps
We handle fewer but larger deliveries each day than a parcel courier. We may only be in your area once a week, so we kindly ask for flexibility with our delivery schedule.
Our drivers will provide a delivery window.
So you know when to expect our team.
Monday to Saturday
On request
04 / Before delivery
Please ensure that all access routes, including hallways, staircases and doorways, are clear and suitable for delivery.
As part of our standard delivery service, upholstered furniture will be placed in the room of your choice. See the zone-specific conditions above.
Delivery day policy
A charge starting from £100 may apply if your agreed delivery cannot be completed due to reasons within your control, or if you cancel or reschedule it with less than 24 hours’ notice.
Any charge will reflect our reasonable, demonstrable losses and will be reduced if these are below £100. Your statutory rights remain unaffected.
For non-consumer purchases, goods are deemed accepted 5 working days after delivery.
For finance orders, delivery can only be made to the billing address.
Once goods have been accepted, they cannot be rejected for non-compliance with the contract.
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