5-Year Furniture Protection by Loxa
Premium cover for everyday living
High-quality furniture deserves long-term protection. The optional 5-Year Furniture Protection available at Msofas provides added reassurance against accidental damage, accidental stains and selected defects — helping maintain comfort, appearance and functionality for years to come.
This insurance is designed for real homes and real life, offering protection beyond delivery and standard manufacturer warranties.
What is covered
✔ Accidental stains
Sudden and unexpected stains caused by food, drinks, ink, and human or pet bodily fluids.
✔ Accidental damage
Including rips, tears, burns, chips, scratches and impact damage occurring during normal household use.
✔ Malfunctions and defects
Structural or mechanical issues such as frame breakage or warping, metal bending, or mechanical defects after the manufacturer’s warranty has expired.
✔ No excess to pay
Approved repairs or replacements are provided without excess or call-out charges, up to the insured value of the item.
What is not covered
✖ Damage during delivery or transit
✖ Commercial or rental use
✖ Normal wear and tear
✖ Deliberate or negligent damage
✖ Any causes not listed as covered in the policy documentation
How the protection works
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Cover lasts for 5 years from the policy start date shown on the policy schedule
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Claims are assessed in line with the policy terms
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Where approved, items may be repaired, replaced or settled financially
Pricing
The cost of 5-Year Furniture Protection varies by product and is calculated based on the item’s value and type.
The applicable price is clearly displayed on the product page before checkout.
The protection is entirely optional and can be added at the customer’s discretion.
Important information
This insurance:
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Is provided by Loxa
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Is available to UK residents aged 18 and over
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Applies to domestic use only
Customers are responsible for ensuring the policy meets their needs and should review the:
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Insurance Product Information Document (IPID)
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Full Policy Wording
before completing their purchase.
Why choose Furniture Protection
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Confidence in everyday use
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Protection from unexpected household accidents
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Coverage beyond standard warranties
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No excess on approved claims
Available at checkout
The 5-Year Furniture Protection option can be selected directly on the product page or in the basket before completing the order.
