Identify whether your question concerns the furniture or the credit.
Keep your furniture order reference and finance agreement reference together, but identify which part of the purchase your question concerns.
Prepare the right information
For a payment schedule or credit-agreement question, consult the provider details in your agreement. For furniture specifications or delivery, contact Msofas. If the issue involves both, explain that clearly to each party and retain the correspondence. Do not assume that changing a furniture order automatically confirms a change to a separate credit agreement.