Published showroom hours are Monday–Friday 09:00–16:30, Saturday and Sunday 09:00–15:30, and bank holidays 09:00–15:30.

If you are making a special journey or visiting around a holiday, check the latest arrangements before setting off. Leave time to compare your shortlisted models and fabrics, and bring the product names with you. Customer service office hours are separate, so a showroom opening time should not be treated as a promise of a response to an email.