Prepare a clear amendment request as soon as you notice a mistake.
Bespoke amendments can become restricted once production starts. Contact the team promptly.
What to include
List your order number, the item concerned, your original selection and the replacement choice. If you are changing several details, number them separately. Ask the team to confirm the agreed specification and any effect on price or delivery in writing. A request should not be treated as an accepted amendment until it is confirmed.