How to place an order

Visit msofas.co.uk. Use the search box if you know the model name, or browse a category such as Corner Sofa Beds. On a smaller screen, open the menu to see the categories.

Use Filter and Sort by where available to narrow the selection. Open a product to see its full details. Similar-looking sofas may have different sizes, fabrics or delivery estimates.

Look through the product photographs and read Description, Dimensions and Delivery. Check the exact model, its dimensions and the estimated delivery information.

Measure both your room and the route into your home. For a sofa bed, allow space for the sleeping area when open. A product photograph or 3D view does not replace checking the measurements.

Open Select a colour and choose a named swatch. Read any extra charge beside the fabric, then check the chosen name appears on the product page.

The screenshot shows examples of fabrics with surcharges. For the rest of this guide we selected Curio 84. Screen colours can vary, so order samples if you need to compare fabrics.

If the product has a 360° view, you can preview supported fabrics and colours on the sofa before choosing. This feature is available on selected products and selected colour swatches.

1. Open the 360° view. Select the 360° thumbnail beneath the main product image and allow the model to load.
2. Open the colour selector. Under Select a colour, select Select your options to see the fabric swatches.
3. Look for the preview symbol. Supported swatches have a small white square badge showing a sofa, a curved arrow and colour dots. This is the symbol shown on the swatches in the screenshot.
4. Select a marked colour. Click or tap the swatch and wait for the 360° sofa to update. The example shows Kensington Teal; the selected swatch has a green outline.
5. Explore the sofa. Close the colour panel if it is still open. Drag across the sofa with your mouse, or swipe with your finger, to rotate it and see the colour from different angles.
6. Compare and choose. Reopen the selector and try another marked swatch. When you decide, check the selected fabric name and any extra charge, then continue with the legs and corner side.

If a product has no 360° option, or a swatch does not carry the preview symbol, a colour preview may not be available for that choice. You can still choose from the options offered on the product page.

Use the preview as a guide: screen colours and lighting can differ from the actual fabric. Order fabric samples if you want to check the shade and texture before ordering.

Complete the other options shown for your product, including Legs and Select Side where available. Use the left/right diagrams to choose the layout you need. If the orientation is unclear, ask our team before ordering.

Some sofa beds also offer Sleeping area the same as main colour. Select your preference and check whether it adds to the price.

Review the selected fabric, legs, corner side and any extras. In this example we chose Curio 84, Black legs and the Right corner, plus Sleeping area the same as main colour — Yes Please (£69.00).

The example price became £1,940.00, including the £69 extra. Check the current total and delivery estimate for your own choices, then select Add to Basket. This does not place your order.

An optional furniture protection offer may appear. If you are considering it, read the price, cover period, exclusions and policy documents.

Select Continue without protection to proceed without this extra, as we did in the example. Choose Add with Protection only if you want that cover and have reviewed its terms.

Check the product name, fabric, legs, corner side, paid extras and quantity. In our example, the matching sleeping-area fabric is listed and the subtotal is £1,940.00.

Use the quantity controls or Remove to correct the basket. Select Checkout when the details are right. The delivery charge is confirmed for your address and chosen delivery service at checkout; express payment routes may look different.

In Contact, enter an email address or mobile number you can use for order updates. Check it for typing mistakes. Choose whether you want news and offers using the separate marketing checkbox.

This guide follows the standard checkout beneath the express-payment buttons. If you have a discount code, enter it in Discount code, select Apply and check the updated total. On a smaller screen, open the order summary if needed.

Enter the recipient’s name and full delivery address, including any flat or apartment details, city and postcode. Add a contact phone number with the correct country code. Review the separate text-message marketing choice.

Check the address and select Continue to shipping. The details shown in this screenshot are fictional and must not be copied for a real order.

If you are unsure about stairs, narrow doorways or tight turns, send photographs and measurements to our team with your order number after placing your order. We will review the route and confirm arrangements before delivery; this is not a guarantee that an item will fit.

Check the contact and delivery address, then choose the service that matches the floor where the furniture is to be delivered. Read the description and charge beside each option.

For this example address, checkout showed Ground floor Delivery — FREE, Upper Floor Delivery (1–3 Floors) — £59.00 and Upper Floor Delivery (4–6 Floors) — £109.00. These are example rates from the date shown, not a quote for every address.

The example continues with ground-floor delivery. Check the updated order total and select Continue to payment. If none of the services suits your property or access, contact our team before completing the order.

The Payment screen shows the methods available for your order. In this example these were Credit/Debit Card, Payment On Delivery, Klarna, PayPal, V12 Finance, Snap Finance and Pay by Bank.

For card payment, complete the card number, expiry date, security code and name on card in the checkout form. Check the name even if it has been filled automatically.

Other methods may take you to their provider to complete the next steps. Read the terms and any eligibility requirements shown for your chosen method. The available methods can depend on your order and circumstances.

If you choose Payment On Delivery, read the instructions that appear underneath it. In this checkout, they state that selecting Complete order takes you to a payment page for a 10% deposit.

The remaining 90% is described as payable by card or bank transfer before or on delivery, or in cash on delivery. Check the current instructions for your own order before choosing this method.

This guide stops before submitting the order. The separate deposit-payment page is not shown.

Choose Same as shipping address only if that address matches your card or chosen payment method. Otherwise choose Use a different billing address and enter the correct details.

Review the product configuration, quantity, delivery service, discount and final total. Read the Terms and Conditions and check the agreement selection. Saving your information for a faster checkout is a separate optional choice.

When you are ready to place the order, follow the final button and any provider instructions for your payment method. In this example the label was Pay now for a card or Complete order for Payment On Delivery.

After completing your order, keep the order reference and confirmation. If you are unsure whether it went through, check your inbox and junk folder, then contact our team before trying again.